Permanently Delete a Client From i65


IMPORTANT: Before permanently deleting a client account from i65, please be aware of the following:

  • Any existing client RoadMaps will be deleted and unrecoverable once a client is deleted
  • All client information, including email addresses, birthdays, previous usage, etc., will be removed from the i65 system and unrecoverable.

To delete a client from i65, please complete the following steps:

  1. Go to the "Manage clients" tab while logged in as the Admin or the specific Use with access to that client's i65 account.
  2. Find the client from the list of clients and click on the "View" button.
  3. On the page that comes up, click on the text link "Delete Client."

Remember - this is a PERMANENT delete. No one on our tech team will be able to retrieve this client's information after you've deleted it.