Medicare enrollment is too important to take guidance from just anyone.

Get to know the brains behind i65^®

When it comes to deciphering the complexities of Medicare regulations and translating them into easy-to-understand concepts, very few people can hold a candle to the women behind i65 — Medicare experts, Diane J. Omdahl, RN, MS, and Melinda A. Caughill, CSA.

Meet Diane

Diane J. Omdahl, RN, MS is a nationally recognized Medicare expert with more than 40 years of experience at the intersection of clinical care, Medicare policy, and consumer education. A registered nurse by training, Diane has spent her career translating complex Medicare rules into practical guidance for individuals, professionals, and organizations navigating high-stakes coverage decisions.

Diane launched her first company, Beacon Health Corporation, from the basement of her home and grew it into a multi-million-dollar business providing Medicare training, tools, and compliance guidance to home health and long-term care organizations nationwide. Over the course of her career, she has delivered more than 400 Medicare audio conferences, 200 educational sessions, and 100 multi-day seminars, earning a reputation as a trusted, highly rated educator known for clarity, depth, and real-world insight.

Today, through her companies, i65 and 65 Incorporated, Diane provides seniors, their families, and the professionals who serve them with unbiased, individualized Medicare enrollment guidance through fee-for-service consultations and decision-support tools, including the i65 Medicare guidance software. She also partners with leading organizations such as PBS and Macmillan Publishing to provide expert Medicare education and consultation to human resources teams, employees, and retirees nationwide.

Diane is a regular contributor to Forbes.com, where she writes on Medicare, retirement health coverage, and policy-driven decision making. Her expertise has also been featured in USA Today, The Washington Post, The Wall Street Journal, CBS MoneyWatch, Kiplinger, American Journal of Nursing, Kitces, and other national and professional publications. She has previously served as a technical expert for the Centers for Medicare & Medicaid Services (CMS), contributing her expertise to Medicare program guidance and education efforts.

Diane is the author of Medicare and You: A Smart Person’s Guide, published by Humanix Books, a practical resource designed to help individuals and families make confident, informed Medicare decisions.

Meet Melinda

Melinda Caughill is the Co-Founder of 65 Incorporated and the co-creator of two Medicare software platforms, i65 and HeyMOE. For nearly 15 years, she has helped older adults, families, employers, and professional advisors navigate Medicare’s complexity with clarity, confidence, and truly unbiased guidance. Melinda is widely recognized for translating Medicare rules into practical, real-world decisions—particularly at moments when mistakes are costly and long-lasting. Her work is frequently relied upon by financial advisors, attorneys, employers, and advocacy organizations who understand that Medicare is too important to guess at.

In addition to working with clients nationwide, Melinda has partnered with leading organizations including PBS and Macmillan Publishing, and her expertise has been featured in The Wall Street Journal, Barron’s, Consumer Reports, Morningstar, Financial Planning, NerdWallet, and more.

A high-energy and engaging speaker, Melinda is known for making Medicare understandable without dumbing it down. She has delivered highly rated presentations for audiences at Charles Schwab IMPACT (2022, 2024, 2026), SHRM24, OHSHRM, FLSHRM, WISHRM, the Healthcare Advocate Summit, and organizations including Edward Jones, Raymond James, LPL, Osaic, Allstate, Protective, and others. She was named a top-rated speaker by the Financial Experts Network for three years running.

Notably, Melinda does not sell Medicare insurance. Her work is grounded in education, objectivity, and the belief that Medicare decisions should be made in the best interest of the person—not a product.